NBF Retail Champion

What is NBF Retail Champion?

Ever wondered how to spot a bed retailer you can actually trust? That's where the NBF Retail Champion comes in.

The NBF Retail Champion is a special recognition given by the National Bed Federation to bed retailers across the United Kingdom who meet strict quality standards. Think of it as your trustworthy badge when you're shopping for your perfect night's sleep. This programme replaced the old Retail Supporters scheme, and it's designed to help you identify retailers who stock properly tested, reputable beds that meet the right manufacturing standards.

The National Bed Federation acts as the industry's quality watchdog, setting high standards for bed and mattress retailers. Their retail rewards programme gives you peace of mind by verifying that these retailers follow industry best practices and ethical guidelines. There are two levels you'll come across: Retail Champions stock at least 50% of beds from NBF members, whilst Premier Retail Champions exclusively sell NBF member beds.

What makes a retailer NBF Retail Champion worthy?

Your chosen retailer needs to tick three important boxes:

1. Stock the right products - At least half their bed inventory must come from NBF member manufacturers.
2. Pass independent checks - They must successfully complete independent audits covering both their physical stores and websites.
3. Follow 'Safe, Clean and Honest' values - Every aspect of their business must align with these core principles that protect you as a consumer.

Here's what's in it for you: NBF Retail Champions get listed on the NBF's consumer website, which sees up to 50,000 visitors monthly. You can even use their postcode search to find your nearest Retail Champion – making it easier than ever to start your bed-buying journey with confidence.

Worth noting: NBF Retail Champions aren't actually members of the National Bed Federation themselves. They're trusted partners who choose to stock NBF-approved brands, showing their commitment to the quality and consumer protection you deserve.

How does a retailer become an NBF Retail Champion?

Want to join the NBF Retail Champion programme? You'll need to meet three essential requirements that show your commitment to quality sleep products. The process is straightforward, and it's designed to help consumers identify retailers they can trust with confidence.

What products should you stock?

Your inventory is where it all starts. To qualify for NBF Retail Champion status, you'll need to stock at least 50% of your beds and mattresses from NBF approved members. This threshold proves your dedication to quality products that have passed rigorous testing standards.

Ready to take it further? Premier Retail Champion status awaits retailers who stock 100% of their UK and Irish-sourced beds from NBF members. This higher standard reflects an even stronger commitment to excellence, and it comes with enhanced recognition in the programme.

Will you pass the independent audit?

Every retailer must complete independent verification to earn their champion status. The NBF brings in external auditors to assess your business against their established criteria. Don't worry – both your physical store and website will be thoroughly evaluated to ensure you meet all requirements.

The audit process mirrors what NBF members themselves go through, with assessments conducted by SATRA – a leading provider of independent certification and testing services. This external validation adds serious credibility to your NBF Retail Champion designation.

Can you meet the 'Safe, Clean and Honest' standards?

Your operations must align with the NBF's core principles that protect consumers:

• Safe: Your products comply with all regulatory requirements for flammability
• Clean: All fillings are new materials, never recycled from old products
• Honest: Your products perform exactly as described in your marketing materials

These standards connect directly to the NBF Code of Practise, covering everything from British Standards compliance for mattresses and bed bases to cleanliness requirements for fillings. When you adhere to these principles, you're showing customers your genuine commitment to quality and consumer protection.

Why should you care about NBF Retail Champion status?

You want to sleep soundly knowing you've made the right choice for your bedroom. That's exactly what NBF Retail Champion status delivers – peace of mind when you're investing in your sleep sanctuary.

You can trust the quality you're buying

When you shop at an NBF Retail Champion, you're guaranteed beds from manufacturers who meet strict standards on fire safety, cleanliness of fillings and trade descriptions. Every product you see complies with flammability regulations, contains brand new (never used) fillings, and performs exactly as the label promises.

Think of it as your shield against dodgy online sellers and those pushy door-to-door salespeople who target unsuspecting customers. The good news? It's working. Recent research shows fewer people are falling for rogue traders – down from 2% in 2024 to just 1% in 2025.

You're supporting ethical businesses

Your purchase supports retailers who've earned their stripes through rigorous independent audits. When you see that NBF tick of approval, you know the business operates responsibly and transparently.

The National Bed Federation actively champions ethical behaviour to protect your trust in their members and products. Many NBF Retail Champions also embrace sustainability, offering you beds crafted through eco-friendly processes that reduce environmental impact. They're even working towards diverting 75% of old mattresses from landfill by 2028 – so your purchase contributes to a cleaner future.

FAQs

Q1. What is the NBF Retail Champion programme? The NBF Retail Champion programme is a recognition scheme by the National Bed Federation for UK bed retailers who meet specific quality standards. Retailers must stock at least 50% NBF member products and pass independent audits to qualify.

Q2. How can a retailer become an NBF Retail Champion? To become an NBF Retail Champion, a retailer must stock at least 50% of beds from NBF members, pass independent audits of their physical and online stores, and adhere to the NBF's 'Safe, Clean and Honest' principles.

Q3. What benefits do NBF Retail Champions receive? NBF Retail Champions receive free point-of-sale materials, digital marketing assets, and a listing on the NBF's consumer website. They also benefit from increased consumer trust and visibility in the bed-buying market.

Q4. How does the NBF Retail Champion status benefit customers? Customers benefit from assured product quality, compliance with safety standards, and ethical business practises when purchasing from NBF Retail Champions. This status helps protect consumers from low-quality products and rogue traders.

Q5. What are the 'Safe, Clean and Honest' principles of the NBF? The 'Safe, Clean and Honest' principles ensure that products comply with flammability regulations, use new (not recycled) fillings, and perform as described in marketing materials. These principles are core to the NBF's Code of Practise and consumer protection efforts.